How we protect your financial data
E-Planner is built for sensitive estate and financial information. This page explains, in plain language, how your data is isolated and encrypted at the database level.
Your phone or computer
Secure connection
E-Planner
Shows amounts only to you
Secure storage
Not readable as plain numbers
Financial amounts are encrypted on our servers before they reach the database. Only your signed-in session can turn them back into readable values.
What we store behind the scenes
ProtectedWhat you see in E-Planner
Your viewYour information stays separate
Other people’s plans cannot be mixed with yours. Each account only sees its own data.
Amounts are locked away
Money figures are stored in a protected form, not as normal numbers someone could read.
Your assets, liabilities, and documents are linked only to your account. Other E-Planner users cannot open or browse your plan.
Values such as what you own and what you owe are locked before they are saved. In storage they look like scrambled text, not amounts someone could read at a glance.
Every connection between your browser and E-Planner uses a secure link (HTTPS), so information is protected while it travels across the internet.
We do not sell personal information. Our team does not browse customer financial records for routine support. Limited technical access is governed by our POPIA-aligned policies.
We give extra protection to sensitive money-related information, including:
- Asset values and ZAR conversions
- Purchase prices and policy payout amounts
- Liability balances and original loan amounts
- Account numbers linked to assets
- Tax / identity reference numbers on your profile and partner records
Names, categories, dates, and document files use separate controls (access rules and secure storage). Together, these layers reduce the risk that raw financial figures are exposed if someone gained rare, technical access to our storage systems.
Under the Protection of Personal Information Act (POPIA), you can request access, correction, or deletion of your personal information. See our Privacy Policy for full details and how to contact us.